Reference

How bq342ws Handles Your Personal Data

This Privacy Policy sets out exactly what personal data bq342ws collects when you open or use your account, how we store it, and the rights you hold over…

Data collected at account openingUPI, Paytm, PhonePe transaction recordsYour right to access and deleteCookies and tracking explainedHow to contact our data team
bq342ws How bq342ws Handles Your Personal Data
REACH OUR DATA TEAM

How to Contact Us About Your Privacy

If you have a question about this policy, want to request a copy of the data we hold on you, or need to raise a concern about how your information is handled, our team is available through the channels below. We aim to respond to all data-related queries within five working days.

Team online

Email Support

Send your data request or privacy concern to our dedicated address. Include your registered email so we can locate your account and respond accurately within five working days.

Live Chat

Start a live chat session from inside your account dashboard. Our agents can log a formal data request on your behalf and confirm receipt with a reference number.

Help Centre

The Help Centre holds written answers to the most common privacy questions, including how to download your account data or ask us to correct an error in your records.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

bq342ws uses a combination of technical and procedural controls to keep your personal data safe from the moment you create your account to the point at which you…

Account Security

Your account is protected by password hashing and optional two-factor verification sent to your registered mobile number.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used.

Payment Data Handling

UPI, Paytm, and PhonePe transaction references are stored for fraud detection and dispute resolution.

Data Retention

We keep your account data for as long as your account remains active and for a legally required period after…

Your Access Rights

You have the right to request a full copy of the personal data we hold, to ask us to correct…

Third-Party Sharing

We share data only with payment processors like UPI, Paytm, and PhonePe necessary to complete your transactions, and with regulatory…

Your Privacy Policy Questions, Addressed Directly

We have gathered the questions our account holders ask most often about this Privacy Policy. If your question is not covered here, reach out to our data team via live chat or email and we will respond within five working days.

We collect your name, email address, mobile number, date of birth, and the payment identifier you use — such as your UPI handle or Paytm mobile number. This data is needed to verify your identity and process transactions securely.

We store only the transaction reference numbers returned by UPI, Paytm, and PhonePe after a payment completes. Full account credentials for those payment services are never retained on our servers; they remain with the respective payment provider.

Yes. Contact our data team by email or live chat with your registered account details. We will compile and send you a full data export within five working days at no charge, covering account records, transaction history, and session logs.

Submit a deletion request through live chat or email. We will remove your personal data once we confirm no active legal or regulatory obligation requires us to retain it. You will receive written confirmation when the deletion is complete.

We use session cookies for login continuity and analytics cookies to improve how the platform works. You can disable non-essential cookies in your browser settings. Turning off analytics cookies does not prevent you from accessing your account.

We share data only with the payment processors you use — UPI, Paytm, PhonePe — and with regulatory bodies when Indian law requires it. We do not sell your data or pass it to third-party advertisers under any circumstances.

We retain your records for the period required under applicable Indian law after account closure. Once that mandatory window has passed, all personally identifiable data is permanently deleted from our active systems and backups.